AIS - View support instructions and resources

Here you can find instructions for installing all components of AIS products, as well as design software updates and specification tips. If you need to contact AIS Customer Service or our Field Service Technicians, you can find their contact information below. Lastly, if you are interested in becoming an AIS Authorized Installer, there is a link below to view the application.

To reflect accurate AIS Pricing, please update your software libraries for the 2008 Year!

Double-click a section below to expand it and view the contents. You can also single click on the arrows on the right side of each section.

INSTALLATION INSTRUCTIONS

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Matrix Matrix Installation Instructions (updated February 08) Matrix Installation Videos FIT Installation Instructions Matrix Sliding Door Instructions Matrix Sliding Door Top Track Bar Instructions Matrix Sliding Door Lock Instructions	DiVi DiVi Detailed Installation Instructions DiVi Panel Installation Instructions DiVi Sliding Door Instructions DiVi Sliding Door Top Track Bar Instructions DiVi Sliding Door Lock Instructions DiVi Stack Panel Instructions DiVi Glass Stack Panel Instructions DiVi Fabric Stack Panel Instructions
MWall MWall Installation Instructions MWall Universal HiLo Installation Instructions MWall Sliding Door Instructions MWall Sliding Door Top Track Bar Instructions	Universal Full Laminate Support Panel Installation Instructions Laminate Hutch Radius Flipper Door Lock Install Instructions Easy Down Mechanism Install Instructions
AO2 AO2 Sliding Door Installation Instructions	Element Element Task Chair Assembly Instructions Element Executive Chair Assembly Instructions

SPECIFICATION TIPS & TECHNICAL INFORMATION

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Technical Information

Specification Tips

SOFTWARE RESOURCES

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CAPSpex Symbols Libraries Download Support Download, How to Install How to Install Your DiVi Library			GIZA Symbols and Specific Libraries Download Support Download, How to Install
Project Matrix Electronic Catalog Download Support Download, How to Install			AIS Sales Binder Request

CUSTOMER SERVICE

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Meaghan Bradley

Email Meaghan

Team Manager - Customer Service

Linda Bishop

Email Linda

National Dealer CSR

Julie Cronin

Email Julie

National Dealer CSR

Dawn Fitzmaurice

Email Dawn

GSA & National Account CSR

Maritza Guerrero

Email Maritza

National Dealer CSR

Jennifer Harriman

Email Jennifer

National Dealer CSR

Serena McNaboe

Email Serena

National Dealer CSR

Ann Ngeth

Email Ann

National Dealer CSR

Sherry Pann

Email Sherry

Partsco/Customer Service Representative

Ashley Rodriguez

Email Ashley

National Dealer CSR

Jamie St. Jean

Email Jamie

National Dealer CSR

Thatsany Thirakoune

Email Thatsany

National Dealer CSR

Rebecca Yurkus

Email Rebecca

National Dealer CSR

FIELD SERVICE TECHNICIANS

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Dave Wilhelm

Project Manager/Technical Support
Email Dave
(800) 434-7400 ext. 328

Skip Steen

Project Manager/Technical Support
Email Skip
(800) 434-7400 ext. 111

APPLY TO BE AN AIS AUTHORIZED INSTALLER

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Thank you for your interest in becoming an AIS Authorized Installer! Please click on the link below and complete the following form. AIS will promptly review your request for inclusion as an AIS Authorized Installer. Once AIS has approved your application, we will list you in our searchable database accessed by AIS Dealers.

Click here to apply to become an AIS Authorized Installer.